Ordering from Mustangs Unlimited has never been easier; you can order online, FAX, phone or mail your order in. If mailing or faxing your order, please be sure to have the order form completely filled out. Doing so allows us to provide you the customer service that you deserve. You can download our order form here in PDF format.

Should you choose to phone us, please have the part numbers and method of payment ready when you call, so that we can process your order efficiently since our team is committed to your total satisfaction!

Payment Methods

We accept Visa, Mastercard, Discover, American Express, Money Orders, Checks, and Paypal.

Now accepting PayPal

We accept PayPal both on our website or call us at (888) 398-9898and the request can be processed over the phone.

Special Orders

Items listed in our catalogs as “special order” requires a non-refundable prepayment. In addition, there are no returns on these items. Since most of these items are non-stock items, shipping time extends 2-4 weeks on average. Also, we can order special parts and/or accessories for other makes and models of cars.


Backorders are automatically shipped as inventory is replenished unless otherwise specified. Any prepaid orders that have been mailed in stating “No Backorders” will promptly refunds. Any item that remains on backorder for more than 60 days may be cancelled depending on availability. Refunds will be issued in same manner in which order was originally paid for.

Return Policies

Upon receipt of your order, please check the contents immediately against items listed as shipped on the packing slip.

Items damaged or missing in transit are the sole responsibility of the carrier. If you notice damage to a box, please note it immediately and contact the carrier within 24 hours so that a damaged/loss claim can be filed.

Damaged items must be reported to the carrier within 24 hours of delivery. Please DO NOT ship the damaged items back to Mustangs Unlimited. If you receive an item from us and are not happy please use the following phone numbers to obtain a Return Authorization (RA) Number:

  • Canadian & U.S. customers please call (800) 243-7278
  • Overseas or in the local area please call Connecticut (860) 647-1965 or Georgia (770) 446-1965

We will accept the return of any unsatisfactory item provided it is unused, in resalable condition, and returned with a copy of your invoice within 90 days of the date of order shipment. Returns must be prepaid; we do not accept postage due.

Items such as electrical items, literature, videos, computer software and special orders will not be accepted for return.

Ford Racing does not warranty any of their parts. Therefore, all of their parts are sold “as is” without warranty. Mustangs Unlimited are not responsible for defective parts. The purchaser assumes all responsibility of any service or repair associated with these parts.

Shipping Policies for Domestic Orders (Lower 48 US States)

Free shipping on all orders over $49.95 every day.

  • Free shipping applies to shipments via standard ground shipping only.
  • Orders outside of the Continental US (Lower 48 States) and International Orders are not eligible for free ground shipping.
  • Our Free Ground shipping offer does not apply to Truck Freight items. They will be shipped via common carrier. Please refer to the Truck Shipments zone chart below for appropriate charges.
  • Orders shipped within Connecticut will be subject to state Sales Tax.
  • All orders outside of the Continental US and International Orders will be charged freight. A representative from Mustangs Unlimited can contact you regarding shipping options available for your order.
  • Free Ground Shipping orders will be sent using the most cost efficient method. We may use FedEx Ground, UPS, the US Postal Service or Fed Ex Smart Post which is a partnership between FedEx and the US Postal Service.
  • In order to qualify for $49.95 free standard ground shipping, subtotal of order must total $49.96 or more after any applied discounts.

Estimated UPS Shipping Time to US (in business days from nearest location)

Hazardous Materials (No Air Shipments)

This icon indicates an item is classed as a Hazardous Material. Items with this icon displayed will not be able to be shipped by Air (Ground Shipments only). Please keep this in mind when ordering and having products shipped by (Rush Services) as shipping days to deliver these items will be increased.

Shipments to APOs & FPOs

The maximum size package that can be shipped cannot exceed 108 inches in length and girth or 70 pounds in weight. You will need a physical address to ship items larger than this.

Truck Shipments (Common Carrier)

Here at Mustangs Unlimited, we've negotiated very competitive shipping rates for our customers based on the large volume of packages we ship. Residential delivery will add $30.00 to your shipping charge. Customers in the continental U.S. must prepay shipping, only a signature for package will be required upon delivery. All rates are subject to change at any time, so please confirm the shipping charges with your sales representative when you place your order. Finally, the customer will be responsible for freight charges on any refused or undeliverable orders.

Current Truck Freight Shipping Rates:

Zone 1
Zone 2
Zone 3

You must inspect Truck Freight shipments before the driver leaves, even if there are no external signs of damage.

Report any damage to the driver. When you sign for the shipment you are indicating it was received in satisfactory condition.

At that point neither Mustangs Unlimited nor the Freight Line will be responsible for any damages.

Rush Services

The majority of our orders are shipped Ground Service via USPS, UPS, or FEDEX. In stock parts will be shipped the day that they are ordered Monday-Friday, provided the order is received by 3:00 pm EST. Shipping charges are calculated by weight & size at time of shipment.We also offer several different levels of expedited shipping services:

  • Next Business Day
  • 2nd Business Day
  • UPS Next Day Saturday Delivery - Available for most locations for Next Business Day rate plus $15.00.
  • 3 Day Select - This air service typically delivers in 3 business days (ideal for the west coast). Available in continental U.S only. Please note that items marked as Hazardous Materials (i.e. paint, dye, chemicals, etc.) cannot ship by air.

If you have a special shipment preference, please specify when ordering. Larger items too large or too heavy to ship by the above mentioned shipping companies will be shipped by common carrier (Truck Freight). See above for details.

Shipping Policies for Alaska, Hawaii, Puerto Rico, US Virgin Islands Orders

All orders must be prepaid (Discover, MC, VISA, American Express, Money Orders). Shipping charges are calculated by size and weight of order. Mail-in, prepaid orders please calculate an additional 25% of order total for shipping charges, (Not to be less than $15.00).

If there are any additional shipping charges, you will be contacted by a representative from Mustangs Unlimited. Any over-paid shipping will be credited or refunded. Credit card orders will be credited or refunded. Credit card orders will be billed, for exact shipping, directly to the credit card. All orders must include a day time telephone number.

Shipping & Handling Policies for Canadian Orders

Canadian Orders - Order Toll Free 1-800-243-7278. Please contact us by phone, e-mail or fax for a shipping quote.

Orders must be prepaid by credit card or money order paid in U.S. funds drawn on a U.S. bank. UPS, USPS, FedEx, and DHL are now services offered to customers in Canada. Mail-in, prepaid orders please contact us for a shipping quote. Credit card orders will be billed for shipping & handling directly to the credit card. Quotes are usually for consolidated shipments, additional shipments will incur additional cost. NOTE: All duty charges and brokerage fees & any taxes are calculated and collected in Canada.

Estimated UPS Shipping Time to Canada (in business days from nearest location)

  • Montreal, Ottawa, Quebec, Toronto, Windsor – 3-4 Days*
  • Winnipeg, Regina, Halifax – 5-6 Days*
  • Calgary, Edmonton – 6 Days*
  • Vancouver, Victoria – 6-7 Days*
  • Moncton, Whitehorse, Yellowknife – Call for Estimate

*Orders may be delayed due to customs and brokerage clearance at the border.

Delivery times are based on using common parcel shipping companies (UPS, FedEx, and DHL). Please NOTE: The use of USPS (United States Postal Service) will result in several additional days for transit of your orders.

Shipping & Handling Policies for International Orders

Please contact us by e-mail at or fax 770-446-3055 (Georgia) or 860-649-1260 (Connecticut) for a shipping quote.
International orders must be prepaid by Credit Card or Money Order paid in U.S. funds, or Wire Transfer (Wire Transfers carry an additional $30.00 charge for this service). We ship by Air Parcel Post, Air Freight, DHL, FedEx, UPS and DB Schenker. Mail-in orders must contact us for a shipping quote. Credit card orders will be billed for shipping & handling directly to the credit card. Quotes are usually for consolated shipments, additional shipments will incur additional cost.

International orders must also include a day time telephone number for delivery notification. Size limits for Air Parcel Post are 42 inches long or 79 inches total (length plus girth). Maximum weight is 44 lbs. shipping charges will be billed to your credit card. Note: Hazardous Materials (paints, dyes, chemicals) are not shippable overseas. All duty charges, brokerage fees & any taxes are calculated & collected in the country of delivery.


As Mustangs Unlimited puts extraordinary effort into providing accurate information in print & website, it does not assume responsibility for error or omissions. Mustangs Unlimited is not responsible for defective parts, beyond replacement of item, buyer assumes the cost of any labor, service or repair. Many items are designed to modify your car from stock specifications. Buyer assumes all risk & responsibility in installation & usage. Mustangs Unlimited accepts no responsibility & offers no warranties, expressed or implied, regarding the safety of these products.